We have discussed all the features of the mAadhaar app in our earlier post. The best feature of the mAadhaar app is Biometric locking or unlocking which helps you to secure biometric authentication by looking biometrics data. Once resident enables Biometric Locking system their biometric remains locked till the Aadhaar Holder chose to either Unlock it (which is temporary) or Disable the Locking system.
How to Lock Biometrics?
- Firstly you need to link aadhaar to the mobile app
- Login to your profile & Select “Preferences” from side menu
- If you wish to lock your biometrics then check the checkbox “Enable Biometrics Lock”
- Save the changes by selecting “Save settings” from the menu
- View settings on the server, select “Refresh settings” from the top menu.
How to Unlock Biometrics?
- If you have indicated “Enable Biometric lock” in the biometric preferences then the application will allow you to unlock your biometrics temporarily from “My Profile” screen
- Click the “Unlock Biometrics” button, if visible, on “My Profile” screen to unlock your biometrics temporarily
- If unlocked then expiry time may be viewed in “Biometric Preferences” screen
- It is recommended that you always keep biometric-enabled.
After enabling the biometric lock, I am unable to disable it. If I unchecked the box from the side menu drop down, it does not disable the biometric lock even after six hours though it gives a message that no biometric authentication can be done within six hours. What does it mean? When I log in to mAadhaar again, the box for showing biometric lock is showing checked though I unchecked it.
If you are facing issue with mAadhaar (Currently in beta version) biometric feature, You can also lock/unlock biometric details by visiting here http://bit.ly/2zaqfhy
Thank you. It worked.
My BIOMETRICS was LOCK in
M ADHAAR.HOW CAN I OPEN ..PAST ONE WEEK THE M ADHAAR WAS NOT WORKING..NOT REGISTERING .WHERE SHOULD I OPEN BIOMETRICS PLEASE GIVE SOLUTION TO ME..
My problem is that my mobile sim has gone bad. It’s a vicious cycle now. I need the Aadhar biometrics for getting a new sim and I need my mobile sim to work to get an OTP to unlock. MaadhAar is saying ‘ no response received, try again later’ for the last 12 hours. This is ridiculous.
I’m facing same issue here. No solution from calling 1947 either.
How did you solve it? I have same problem now
Once locked the biometric , later how to disable lock permanently
I forgot my mAadhaar password because of which i am not able to use my Aahaar number. Please help me as soon as possible.
I am unable to log in on maadhar app. I need to unlock my aadhar card please help me.
My maadhar was working properly. But My BIOMETRICS was LOCK in
MADHAAR.HOW CAN I OPEN ..PAST ONE MONTH THE MADHAAR WAS NOT WORKING..NOT REGISTERING .WHERE SHOULD I OPEN BIOMETRICS PLEASE GIVE SOLUTION TO ME.